How can we help?
Use the categories below to sort out your questions about posts, connections, settings and safety.
Browse help topics
What is PopMe?
How does Pop (moment) work?
- What is a Pop (moment)?
- How do I record and publish a Pop (moment)?
- What is the minimum and maximum length allowed for my videos?
- I didn't grant camera access. Can I still use the app?
- How do Drafts work?
- What is a Story?
- What happens if I delete a Pop (moment) from my account?
- What is a comment?
- Can I delete a text comment I posted by mistake?
Feeds
How do Challenges work?
Channels
Connections and Account Privacy
Circle
Find Friends
Reports, Moderation and Community Guidelines
- What happens if a Pop (moment) breaks community rules or is reported?
- How do I manage unwanted users or blocked profiles?
- How do I mute a profile?
- How do I report content or a Popster?
- How do I follow up on a report I filed about content or a Popster?
- How do I know if content or my profile has been reported?
- How do I appeal a report against me?
External Sharing
Try different words or talk to our support team.